Shipping policy
At HVNR Health, we make every effort to ensure that your products arrive safely, quickly, and in perfect condition. All orders are shipped with trusted logistics partners and include full tracking, so you can follow your package. A tracking link will be sent to you as soon as your order leaves our warehouse. Please check your spam or promotions folder if you do not receive it right away.
Delivery Times
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EU: 2–4 business days after dispatch
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Rest of the World: 3–7 business days after dispatch
Please note that delivery times may vary due to customs procedures, peak seasons, or remote delivery addresses. While we always strive for a seamless experience, HVNR cannot be held responsible for delays that are beyond our control.
Shipping Rates
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EU: from 19 EUR
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International: from 38 EUR
The final shipping costs will be calculated at checkout based on the size and destination of the order.
If Your Package Arrives Damaged
Should your delivery arrive with visible damage, we kindly ask that you:
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Take a photo of the exterior packaging and the product immediately.
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Notify us within 48 hours at contact@hvnrhealth.com.
We will then guide you through the next steps to ensure a swift and satisfactory resolution.